Business Development Representative

  • Job Type: Full Time
  • Category: Business Development,Inside Sales
  • Published: 03-28-2026
  • Salary: 15 Per Hour
  • Job Location: Crossville, Tennessee, United States
Job Description:

About East Tennessee Ford

East Tennessee Ford is part of the Victory Automotive Group, a family owned and operated company since 1997 with over 40 locations nationwide. We are committed to providing excellent service and rewarding professional environments for our employees, customers, and communities. Join our team and be part of a company dedicated to growth and customer satisfaction.

Job Details

  • Salary: From $15 per hour
  • Job Type: Full Time
  • Location: Crossville, TN 38555

Position Summary

We are seeking a self-motivated Business Development Representative to join our successful team. In this role, you will handle incoming sales and service inquiries through various channels and provide excellent customer service. You will work closely with Sales and Service departments to meet customer needs and contribute to our sales efforts.

Responsibilities

  • Manage incoming sales and service appointment requests via phone and internet
  • Schedule, confirm, and follow up on appointments and sales leads
  • Coordinate questions and issues with relevant department staff
  • Track sold vehicles and update hot sheets
  • Confirm special order parts and maintain communication with customers
  • Maintain required paperwork and records accurately
  • Provide administrative support as necessary

Work Environment

  • Professional, non-smoking, and drug-free workplace
  • Supportive team atmosphere with opportunities for advancement
Job Requirements:

Qualifications

  • High school diploma or GED
  • Previous experience in administrative, clerical, call center, or customer service roles
  • Knowledge of the automotive industry is a plus
  • Friendly, helpful attitude with a professional demeanor
  • Strong organizational and time management skills
  • Proficient computer and internet skills, including Microsoft Office
  • Experience with Reynolds and Reynolds software is an advantage

WHAT WE OFFER:

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!

Top